Outsource IT Services Details
The supplier selection phase of the sourcing lifecycle is dominated by negotiations and characterised by tactical measures. Contract negotiation starts with the request for proposal (RFP), which prepares the main prerequisites and is finalised with the contract signature.
Negotiate and agree to as much as possible before the contract is signed, because renegotiating during an existing outsourcing relationship requires time and effort, decreases agility, and is always based on less competition, which influences the provider’s motivation and the price.
It is impossible to negotiate and define everything before the contract signature, but many things should be clarified and agreed to up front, such as pricing for services and known projects (transition, transformation), pricing schemas for new services and out-of-scope projects, as well as all service levels. IT procurement staff need to ensure that all necessary prerequisites are in place before the contract negotiation starts, and should avoid, where possible, leaving any contract elements open after the contract has been signed.
The supplier selection phase of the sourcing lifecycle is dominated by negotiations and characterised by tactical measures. Contract negotiation starts with the request for proposal (RFP), which prepares the main prerequisites and is finalised with the contract signature.
Negotiate and agree to as much as possible before the contract is signed, because renegotiating during an existing outsourcing relationship requires time and effort, decreases agility, and is always based on less competition, which influences the provider’s motivation and the price.
It is impossible to negotiate and define everything before the contract signature, but many things should be clarified and agreed to up front, such as pricing for services and known projects (transition, transformation), pricing schemas for new services and out-of-scope projects, as well as all service levels. IT procurement staff need to ensure that all necessary prerequisites are in place before the contract negotiation starts, and should avoid, where possible, leaving any contract elements open after the contract has been signed.
Outsource IT Services
Outsource IT Services
Outsource IT Services
Outsource IT Services
Outsource IT Services
Outsource IT Services
Outsource IT Services
Outsource IT Services
Outsource IT Services
Outsource IT Services
Outsource IT Services
Outsource IT Services
Outsource IT Services
Outsource IT Services
Outsource IT Services
Outsource IT Services
Outsource IT Services
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